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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A context menu will appear. It includes in-depth info about all the operations that you can carry out on the page in question. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of educational videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, take a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by actual individuals and provides practical solutions. We regulary update our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can contact our great team of customer service technicians available 24-7-365 and eager to assist you with any issue. Each trouble ticket you open will be answered within 1 hour (the average ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 161982

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com